Subject: TID: 21390176 -- Fan seller TR -- Galatasaray vs Kayserispor, 20/04/2019, 1 day(s), 14 hours away -- Buyer is required to update the passolig card details to receive the tix.
From: Himanshu Manral <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 18 Apr 2019 19:03:44 -0700 (MST)

Hello Rosette, 

Request buyer to apply for the passolig card and provide the information to us asap to receive the tix on time. 
Process explained to apply for the passolig card. 
Email was successfully sent to customer. 
Unable to contact buyer due to time zone difference. 
Buyer needs to be informed of the passolig card over the phone to provide us the details to receive the tix on time. 
Event is 1 day(s), 14 hours away 

I've put the case on follow up. 
Please assigned it to the day shift agent. 

Regards, 
Himanshu