Subject: Fwd: 3570284 – Alejandra Guzmán - Feria de San Marcos 2019 – 03/05/2019 – 23:00 – Palenque de la Feria Nacional de San Marcos, Aguascalientes, MX
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Wed, 17 Apr 2019 14:30:41 -0700 (MST)

Hi there, 

With reference to the above EID, the buyer had purchased the tickets for 03/05/2019 however he received the tickets for 23/04/2019. The agent investigated online and found out that the event was rescheduled on 23/04/2019 however there is no such update on our website. 

Could you please inform EDM team to investigate on this issue and to update the correct event date on our system. 

Link to the event website: https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Alejandra-Guzman-Tickets/E-3570284 

Link to a website confirming the right date: https://iheartradio.mx/alejandra-guzman-pospone-presentacion-en-la-feria-nacional-de-san-marcos/ 

Kind Regards, 
Rosette 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 15 April, 2019 01:56:50 
Subject: 3570284 – Alejandra Guzmán - Feria de San Marcos 2019 – 03/05/2019 – 23:00 – Palenque de la Feria Nacional de San Marcos, Aguascalientes, MX 

Rosette, 

Buyer claims wrong date as he bought tickets for 03/05/2019 however he received tickets for 23/04/2019. 
Event show up as rescheduled but date is wrong still as event was rescheduled to 23/04/2019 according to the info searched in internet. 

Information on reschedule: 

Link to the event website: https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Alejandra-Guzman-Tickets/E-3570284 

Link to a website confirming the right date: https://iheartradio.mx/alejandra-guzman-pospone-presentacion-en-la-feria-nacional-de-san-marcos/ 

-- 
Kind Regards 
Natalia