Subject: Fwd: 21219440 - Broker PT - FC Porto vs Liverpool - Quarter Finals - Champions League 2018-19 - 17/04/2019 - live RAG
From: Rosette Modiri <[email-masked]>
To: Alexandre Igashiyama <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>
Date: Wed, 17 Apr 2019 12:19:02 -0700 (MST)

Hi Alexandre, 

With reference to the above TID, the buyer has reported live RAG. The buyer had purchased 4 tickets and 2 out of 4 tickets purchased are child tickets so due to that the venue is asking them to pay 55 euros per ticket in order to get access. The agent checked on our website and found out that we have tickets available. 

Could you please get this order substituted as the event has already started. 

Kind REgards, 
Rosette 

From: "Anshul Khandelwal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 18 April, 2019 00:39:32 
Subject: 21219440 - Broker PT - FC Porto vs Liverpool - Quarter Finals - Champions League 2018-19 - 17/04/2019 - live RAG 

Hi Rosette, 

With reference to the above TID 21219440, the buyer had purchased 4 tickets and only 2 tickets worked and other 2 tickets stating that these tickets are child tickets. We have tickets available on the website and the buyer agreed for replacement. 

Could you please get this order substituted if possible as the event has started already. 

Thnaks&Regards, 
Anshul