Subject: Fwd: 21094532 - Fan Seller - Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 2 - 19/04/2019 - chasing tickets
From: Sankarshan Rajan <[email-masked]>
To: Aditi Bhadoria <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Tue, 16 Apr 2019 21:25:58 -0700 (MST)

HI Aditi 

Please take ownership of this case. 

Regards 
Sankarshan Rajan 

From: "Rosette Modiri" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Cc: "Anshul Khandelwal" <[email-masked]> 
Sent: Wednesday, 17 April, 2019 02:19:21 
Subject: Fwd: 21094532 - Fan Seller - Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 2 - 19/04/2019 - chasing tickets 

Hi Sankarshan, 

Can you please assign the case to a day shift agent to call UPS in order to check the shipment status. 

Event is in 2 day(s), 22 hours away. 

Kind Regards, 
Rosette 

From: "Anshul Khandelwal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 17 April, 2019 02:06:42 
Subject: 21094532 - Fan Seller - Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 2 - 19/04/2019 - chasing tickets 

Hi Rosette, 

With reference to TID: 21094532, buyer called in chasing tickets. Buyer reported that there is no update of package after 04/03/2019. 

Could you please assign this case to day shift agent to check with the UPS as i am unable to call ups due to time difference. 

Thanks&Regards, 
Anshul