Subject: Re: 19583437 / NDR Bigband & Geir Lysne 23 hours ago / fan seller / seller did not upload tickets- cannot close case.
From: Rosette Modiri <[email-masked]>
To: Sumit Gangwar <[email-masked]>
Date: Tue, 16 Apr 2019 17:32:43 -0700 (MST)

Hi Sumit, 

Kannedy is on the case, to check if the buyer attended the event or not as the seller uploaded duplicate tickets. 

rosette, 

From: "Sumit Gangwar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 14 April, 2019 23:03:44 
Subject: 19583437 / NDR Bigband & Geir Lysne 23 hours ago / fan seller / seller did not upload tickets- cannot close case. 

Hi Rosette, 

This is regarding above mentioned TID, I am not able to close case. 
The seller did not provide tickets and the event is over and please check whether the case needs to be escalated for buyer refund. 

Kindly check with the relevant department. 

Regard's 
Sumit