Subject: 21179604 - Broker US - Widespread Panic - New Orleans Jazz and Heritage Festival 2019 - Week 2 - Thursday - 02/05/2019 - any update
From: Anshul Khandelwal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 16 Apr 2019 16:41:36 -0700 (MST)

Hi Rosette, 

With reference to the above TID 21179604 buyer requested refund and case has been escalated to PT for refund as the banner says "Buyer eligible for refund" - PT returned stating that they consider tickets downloaded by buyer as they have been transferred. 

case already flagged to FS Sankarshan to check with relevant team if the buyer is eligible for refund. 

Could you please ask Sankarshan is there any update on this case? 

Thanks&Regards, 
Anshul