Subject: Re: 18100210 , Broker US , Monty Python's Spamalot (Touring), : 17/04/2019 - Tickets have not been uploaded
From: Jacklyn Coronel <[email-masked]>
To: Ana Alvarez <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Virendra Singh <[email-masked]>, Silvia Floranes <[email-masked]>, Jessie Tang <[email-masked]>
Date: Tue, 16 Apr 2019 22:19:48 +0000

Hello,

This order is on 24 hr delay. The seller confirmed tickets will be uploaded or sent to through the SS inbox by tomorrow morning

Best regards,

Jacklyn

Seller Support US, viagogo Inc
Phone: (415) -429-1056
7 days a week 1pm EST – 10pm EST

________________________________
From: Ana Alvarez
Sent: Tuesday, April 16, 2019 4:46:11 PM
To: Rosette Modiri; CS.NewYork
Cc: Virendra Singh; Silvia Floranes; Jessie Tang
Subject: Re: 18100210 , Broker US , Monty Python's Spamalot (Touring), : 17/04/2019 - Tickets have not been uploaded

Hi @CS.NewYork<mailto:[email-masked]>

Could this be checked please? Event is tomorrow and tickets haven't been uploaded yet. Please note MSBD is after event starts.
Could this PS contacted and asked to fulfil?

Thanks!

Kind Regards,
Ana.
________________________________
From: Rosette Modiri <[email-masked]>
Sent: Tuesday, April 16, 2019 10:27 PM
To: Ana Alvarez
Cc: Virendra Singh; Silvia Floranes; Jessie Tang
Subject: Fwd: 18100210 , Broker US , Monty Python's Spamalot (Touring), : 17/04/2019 - Tickets have not been uploaded

Hi Ana,

With reference to the above TID, the event is on 17/04/2019 19:30 however MSBD is on 18/04/2019 01:30 and the buyer is chasing the tickets.

Could you please contact CSNY to inform the Broker US to fulfill on time here.

Kind Regards,
Rosette
________________________________
From: "Virendra Singh" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 16 April, 2019 03:38:06
Subject: 18100210 , Broker US , Monty Python's Spamalot (Touring), : 17/04/2019 - Tickets have not been uploaded

Dear Rosette,

The buyer is looking for e-tickets, the event is on 17/04/2019 19:30. However, MSBD is on 18/04/2019 01:30.

  *   DP:    e-ticket USD
  *   Seller: Broker US
  *   When:  2 day(s), 1 hours away
  *   State : Pending Shipment Creation

Could you please contact CSNY to check with the Broker US if they can fulfil the order on time

Best regards,
Virendra Singh