Subject: Re: TID: 19673046 -- Power seller UK -- Armin van Buuren, Date : 18/04/2019, 2 day(s), 19 hours away -- Buyer is not able to see the Flash mobile AXS ticket on his account.
From: Rosette Modiri <[email-masked]>
To: Himanshu Manral <[email-masked]>
Date: Tue, 16 Apr 2019 14:44:39 -0700 (MST)

Hi Himashu, 

Can you please call this buyer to check if they did receive an email from AXS to accept the transfer and the buyer needs to download the AXS App on the mobile phone. 

Rosette, 

From: "Himanshu Manral" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 16 April, 2019 07:31:04 
Subject: TID: 19673046 -- Power seller UK -- Armin van Buuren, Date : 18/04/2019, 2 day(s), 19 hours away -- Buyer is not able to see the Flash mobile AXS ticket on his account. 

Hello Rosette, 

Buyer Claimed that there's no tickets available on his Flash mobile AXS account and uploaded the proof for the same. 
The case was flagged to TL Luise in order to forward to SS so they can chase tickets from seller. But no update or response from their side yet. 
The event is 2 day(s), 19 hours away. 

Plan : Flash Mobile Delivery - AXS 

MSBD : 14/04/2019 22:59 

Uploaded : 13/04/2019 15:35 

The tickets has not been downloaded by the buyer yet. 

Regards, 
Himanshu