Subject: Re: 20771417- Broker US- Lord Huron- 16/04/2019 19:30-Buyer is chasing for the tix
From: Lincoln Ferreira <[email-masked]>
To: Ana Alvarez <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Ravi <[email-masked]>, Silvia Floranes <[email-masked]>, Jessie Tang <[email-masked]>
Date: Tue, 16 Apr 2019 21:30:55 +0000

Hi Ana,

I just called the seller, they said they will be retransferring the tickets shortly.

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: Ana Alvarez
Sent: Tuesday, April 16, 2019 4:59:34 PM
To: Rosette Modiri; CS.NewYork
Cc: Ravi; Silvia Floranes; Jessie Tang
Subject: Re: 20771417- Broker US- Lord Huron- 16/04/2019 19:30-Buyer is chasing for the tix

Hi @CS.NewYork<mailto:[email-masked]>

Could this be checked please? Buyer provided wrong email and re-transfer has been asked. Event is in 3 hours, could we get an update from this PS?

Also, @Rosette<mailto:[email-masked]> please note buyer is at fault for providing the incorrect email from the beginning. If buyer doesn't receive tickets in time because of this issue, they are not entitled to a refund or replacement tickets.

Thanks!

Kind Regards,
Ana.
________________________________
From: Rosette Modiri <[email-masked]>
Sent: Tuesday, April 16, 2019 9:16 PM
To: Ana Alvarez
Cc: Ravi; Silvia Floranes; Jessie Tang
Subject: Fwd: 20771417- Broker US- Lord Huron- 16/04/2019 19:30-Buyer is chasing for the tix

Hi Ana,

With reference to the above TID, the seller previously transferred the tickets to the wrong email ID and it's been since yesterday the Broker US was contacted to re-transfer the tickets to the correct email ID however there is no update yet and the buyer is chasing the tickets as the event is in few hours.

Could you please inform CSNY to check with the Broker US if they can re-transfer the tickets to the correct email ID.

Correct Email ID : [email-masked]

Kind Regards,
Rosette
________________________________
From: "Rosette Modiri" <[email-masked]>
To: "ana alvarez" <[email-masked]>
Cc: "Ravi" <[email-masked]>
Sent: Wednesday, 17 April, 2019 01:45:36
Subject: Fwd: 20771417- Broker US- Lord Huron-  16/04/2019 19:30-Buyer is chasing for the tix

Hi Ana,

With reference to the above TID, the seller previously transferred the tickets to the wrong email ID and it's been since yesterday the Broker US was contacted to re-transfer the tickets to the correct email ID however there is no update yet and the buyer is chasing the tickets as the event is in few hours.

Could you please inform CSNY to check with the Broker US if they can re-transfer the tickets to the correct email ID.

Correct Email ID : [email-masked]

Kind Regards,
Rosette
________________________________
From: "Ravi" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Wednesday, 17 April, 2019 01:04:50
Subject: 20771417- Broker US- Lord Huron-  16/04/2019 19:30-Buyer is chasing for the tix

Hi Rosette,

With reference to TID: 20771417. Buyer is chasing for the tix. Seller has sent the tix to wrong email address. Event is taking place in 4 hours.

Correct Email ID : [email-masked]

Wrong email -  [email-masked]

Regards,
Ravi Shanker Sharma