Subject: TID: 16859622 ; Broker: PL ; Time to event:13 day(s), 3 hours ago ; Event name: Outside Courts - French Tennis Grand Slam Tournament 2018
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Sun, 3 Jun 2018 16:19:57 +0530 (IST)

Hi Stephen, 

I previously flagged this case in the google doc and you advised to : escalate to payment and not charge seller. (see no.83) 

Payment team need a written approval from TL before processing refund as buyer ordered the tickets the night before the event and seller met MSBD. 

Thank you, 
Ashwinee.