Subject: Re: TID 16859622 - Outside Courts - French Tennis Grand Slam Tournament 2018
From: Rosette Modiri <[email-masked]>
To: ashwinee <[email-masked]>
Date: Thu, 31 May 2018 17:55:47 +0530 (IST)

Hi Ash, 

Payment team need a written approval from TL before processing refund as buyer ordered the tickets the night before the event and seller met MSBD. 

According to the system: 

Must ship by : 21/05/2018 21:59 
Uploaded : 21/05/2018 07:28 

Can you look into this case ? 

Rosette, 

From: "ashwinee" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 24 May, 2018 16:52:25 
Subject: Re: TID 16859622 - Outside Courts - French Tennis Grand Slam Tournament 2018 

Please refund buyer and do not charge seller 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 22 May, 2018 15:15:03 
Subject: Re: TID 16859622 - Outside Courts - French Tennis Grand Slam Tournament 2018 

Flagged. 

Will keep you updated 

From: "Rosette Modiri" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Tuesday, 22 May, 2018 14:29:45 
Subject: Re: TID 16859622 - Outside Courts - French Tennis Grand Slam Tournament 2018 

is there any update about the below query ? 

From: "Rosette Modiri" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Monday, 21 May, 2018 14:30:38 
Subject: TID 16859622 - Outside Courts - French Tennis Grand Slam Tournament 2018 

Hi ASh, 

The buyer called and said that they couldn't travel to the event as they didn't receive the tickets in time. According to the system note tickets were uploaded 2 and half hours before the event however buyer lives in belgium and the event was in paris. 

Can you look into this case? 

Rosette,