Subject: Buyer was rag
From: Rosette Modiri <[email-masked]>
To: Nikita Griffin <[email-masked]>
Date: Sat, 26 May 2018 14:42:25 +0530 (IST)

Notification of Buyer Rejected at Gate – Frequent Seller 
Seller Support to review case and to inform payments if seller is to be charged 
and what reason code to apply 

Seller 	
[email-masked] 

TID 	

16813887 

RAG details 	

Buyer was refused at gate due to invalid ticket. 

Buyers Explanation 	

I called buyer and she explained that while she arrived at the venue (Théâtre du Casino de Deauville), the security agent told her that there was not her name in their list and viagogo is not the official website to sell the tickets for this event, so she couldn't get entry until she had pourchased the new ticket. 

Proof of RAG 
(Attach or explain) 	buyer provided the proof af new ticket that she had purchased 

Regards, 
Rosette