Subject: Buyer was rag
From: Rosette Modiri <[email-masked]>
To: Nikita Griffin <[email-masked]>
Cc: Robert Cosgrove <[email-masked]>
Date: Fri, 18 May 2018 15:19:44 +0530 (IST)

Notification of Buyer Rejected at Gate – Frequent Seller 
Seller Support to review case and to inform payments if seller is to be charged 
and what reason code to apply 

Seller 	
[email-masked] 

TID 	

14619415 

RAG details 

Buyer was refused at gate due to duplicate tickets 

Buyers Explanation 	

Our agent " Ashwinee" called buyer, who totally convinced her by saying that while they were trying to get into the Nikaia Palace, they were told that their tickets were already scanned. they purchased 2 new tickets at the venue and when they got inside there were 2 men on the place they bought from us 

Proof of RAG 
(Attach or explain) 	

no proof of entry denied was provided at the venue. 

Regards, 
Rosette