Subject: Re: 11/05/2018, 16586167, Buyer - There was an issue with my tickets at the venue, fan seller, Welcome to Rockville Festival - Sunday, 29/04/2018
From: Jelena Kalcuka <[email-masked]>
To: Sagar Seth <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Fri, 11 May 2018 15:30:22 +0000

Hi all,

Checked with Robert, advised to tread as normal RAG.

Kind regards

Jelena

________________________________
From: Sagar Seth <[email-masked]>
Sent: 11 May 2018 15:10:11
To: Jelena Kalcuka
Cc: Rosette Modiri
Subject: 11/05/2018, 16586167, Buyer - There was an issue with my tickets at the venue, fan seller, Welcome to Rockville Festival - Sunday, 29/04/2018

Hi Jelena

The buyer reported a RAG in above TID but there is a pop up coming that this buyer has reported RAG many times in another orders and we need to check with a TL. So can you please check and suggest if we need to follow the RAG process here.

Regards
Sagar