Subject: Buyer was rag, TID 16586167
From: Rosette Modiri <[email-masked]>
To: Subhojit Hati <[email-masked]>
Date: Mon, 7 May 2018 14:24:49 +0530 (IST)

Hi Subhojit, 

The buyer reported rag and said over the phone that due to someone else name on the tickets, they couldn't get entry and they don't have any proof of entry denied. 

Can you advise whether I can follow the rag process or not, as there's no proof of entry denied. 

Regards, 
Rosette