Subject: Re: TID 16603741 - St Etienne vs Bordeaux - 3 day(s), 5 hours away- Buyer opted for full refund
From: Kritika Mirchandani <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 4 May 2018 19:35:54 +0530 (IST)

Hi, 

You can take action on this query normally. If the buyer is asking for refund, please ask the buyer to return tix and then esc to payments. 

Kritika 

From: "Rosette Modiri" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Friday, 4 May, 2018 14:59:21 
Subject: Re: TID 16603741 - St Etienne vs Bordeaux - 3 day(s), 5 hours away- Buyer opted for full refund 

Hi kritika, 

is there any update about the bellow query ? because buyer called again and chasing refund 

Rosette, 

From: "Rosette Modiri" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Thursday, 3 May, 2018 13:46:59 
Subject: TID 16603741 - St Etienne vs Bordeaux - 3 day(s), 5 hours away- Buyer opted for full refund 

Hi Kritika, 

Buyer received wrong section e tickets and our agent Judith.Poiget offered 3 options to buyer (partial refund, voucher and full refund ). Buyer called and opted for full refund. 

Can you contact Judith.Poiget for the same ? 

Regards, 
Rosette