Subject: Fw: SS ESC: (TID 14958942 - Broker IT{EUROPE} - Pearl Jam - I-Days Milano 2018 - Friday - 81 day(s), 6 hours away)
From: Brian Sexton <[email-masked]>
To: India SS Escalations <[email-masked]>
Cc: Kritika Mirchandani <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 19 Apr 2018 11:47:23 +0000

Hi,

Could someone please ask the Broker IT if there's any chance they mistakenly only shipped one of two tickets?

Kind regards,

Brian

________________________________
From: Kritika Mirchandani <[email-masked]>
Sent: 19 April 2018 12:05
To: Brian Sexton
Cc: Rosette Modiri
Subject: Fwd: SS ESC: (TID 14958942 - Broker IT{EUROPE} - Pearl Jam - I-Days Milano 2018 - Friday - 81 day(s), 6 hours away)

Hi Brian,

Is there any update about the below Case?

Regards,
Kritika
________________________________
From: "Kritika Mirchandani" <[email-masked]>
To: "Brian Sexton" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>
Sent: Monday, 2 April, 2018 19:43:59
Subject: SS ESC: (TID 14958942 - Broker IT{EUROPE} -  Pearl Jam - I-Days Milano 2018 - Friday - 81 day(s), 6 hours away)

Hi Brian,

TID: 14958942

Can you please contact seller support regarding TID: 14958942, buyer is claiming that she just received 1 ticket out of 2 but she does no longer have the envelope as a proof.

SS agent needs to contact Broker IT to ask for proof of purchase.

Regards,
Kritika