Subject: Re: TID 15623813
From: Kritika Mirchandani <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 9 Apr 2018 13:01:07 +0530 (IST)

Hi, 

Please inform buyer that we dont refund for rescheduled events. 

Kritika 

From: "Rosette Modiri" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Sunday, 8 April, 2018 15:01:34 
Subject: TID 15623813 

Hi Kritika, 

The buyer of TID 15623813 is claiming that the event has been postponed on 22/04/2018 however they'll not be able to attend the event in this particular date due to that he's asking to cancel the order. Checked the venue website the event is confirmed on 22nd april 2018 at 9 pm however there's no such update in the system. 

[ https://www.matmut-atlantique.com/fr/billetterie | https://www.matmut-atlantique.com/fr/billetterie ] 

Can you look into this case ? 

Regards, 
Rosette