Subject: RE: SS ESC: (TID 15971667 - Broker NL{EUROPE} - Ajax vs VVV-Venlo - 17 day(s), 10 hours away)
From: Brian Sexton <[email-masked]>
To: 'Kritika Mirchandani' <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Mon, 2 Apr 2018 14:18:43 +0000

Hi Kritika,

Rosette can do this:

1)      “Stop Seller Payment” in CSL

2)      Send blurb 02.0 to buyer – Buyer has wrong tickets; we will sub – they must return

3)      Close the case

Kind regards,
Brian

From: Kritika Mirchandani [mailto:[email-masked]]
Sent: Monday 2 April 2018 14:09
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Subject: SS ESC: (TID 15971667 - Broker NL{EUROPE} - Ajax vs VVV-Venlo - 17 day(s), 10 hours away)

Hi Brian,

TID 15971667

Can you please contact seller support regarding TID 15971667, buyer received wrong tickets , with incorrect event name and incorrect date.

SS agent needs to contact Broker NL asking if they have the correct tickets so that  buyer can receive them in time to attend the event.

Regards,
Kritika