Subject: Payment Details
From: Urvika Chaudhary <[email-masked]>
To: Viagogo Group <[email-masked]>
Date: Thu, 22 Mar 2018 12:36:48 +0530 (IST)

Hi Team 

Please follow the below instructions. 

Kindly get back to me for any further clarification. 

Warm Regards, 
Urvika Chaudhary 
Trainer (LDP) 
LiveSalesman.com 
[email-masked] 

From: "Brian Sexton" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, March 21, 2018 11:17:31 PM 
Subject: FW: 14688220 

Hi Urvika, 

From payments: 

Could you please explain to IN Team that there is no need for manual payment details when the payment is in error unless we are requesting these. 

We are getting contacts on CSPInfo with user’s bank details, i.e.: 14688220 where the payment can be simply reset once the seller updates their getting paid method. 

The agent received the following feedback: 

The next action the agent took -> requesting seller’s bank details. 

Could you please advise the floor of the same. 

Thank you.