Subject: Re: Flagging Query TID: 15343256
From: Jelena Kalcuka <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Mon, 12 Mar 2018 16:38:03 +0000

Hi all,

As per the case notes I can see that seller agreed hand delivery to the buyer.

Case should be assigned to french speaking agent to explain this to buyer and check if it suites to the buyer.

Kind regards

Jelena

________________________________
From: Kritika Mirchandani <[email-masked]>
Sent: 12 March 2018 08:43:19
To: Jelena Kalcuka
Cc: Rosette Modiri
Subject: Flagging Query TID: 15343256

Hi Jelena,

TID: 15343256

As discussed the buyer claimed that he doesn't have any LDA, he'll reach the event country the same day of the event and system note states  "Seller is currently unable to ship the tickets until we retrieve the buyer’s travel information". Event in 2 day(s), 11 hours away.

Can we arrange a pick up for this order?

Regards
Kritika