Subject: Query TID 14203647
From: Rosette Modiri <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Mon, 12 Mar 2018 12:51:18 +0530 (IST)

Hi Kritika, 

As discussed, the tickets for this particular order have been lost in transit, as there was no listing available to offer buyer, we have processed the full refund to buyer. However buyer came back claiming that the old card details are no longer available and provided the new ones. 

Can you look into this? 

Rosette