Subject: Re: Query TID 13636767 Chargeback
From: Kritika Mirchandani <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 28 Feb 2018 19:56:46 +0530 (IST)

Please inform buyer to contact their Bank. 

Kritika 

From: "Rosette Modiri" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Wednesday, 28 February, 2018 18:19:06 
Subject: Query TID 13636767 Chargeback 

Hi Kritika, 

This is a chargeback case, buyer is claiming that they've been informed that the money has been refunded however their credit card has been cancelled and requesting to arrange the payment to the new card but they're worried to provide the new card details . 

Can you look into this? 

Regards, 
Rosette