Subject: Wanderland Festival Delivery Issue
From: Kritika Mirchandani <[email-masked]>
To: Viagogo Group <[email-masked]>
Cc: Brian Sexton <[email-masked]>, Robert Cosgrove <[email-masked]>
Date: Wed, 28 Feb 2018 19:14:27 +0530 (IST)

Hi Team, 

For the event: Kodaline & FKJ -Wanderland Festival 2018 and DP: VTickets - Primary Allocation, Buyers are receiving e-ticket download link and Bracelet info. For the cases where Marco has emailed buyers that they their "Wanderer Kit, together with the wristband(s) to access the event, will be sent to the delivery address they have provided by the event organiser" you have to assure buyers that they will receive Kit via Post and no etickets will be sent to them. The download link sent to them has been sent in error. 

You can advise them this: "I've just looked into your order today and I'm happy to say your Wanderer Kit, together with the wristband(s) to access the event, will be sent to the delivery address you have provided by the event organiser. You do not need e-tickets." 

Kind Regards 
Kritika Mirchandani