Subject: RE: Flagging Query: Buyer denied the alternative ticket, TID 15846677
From: Brian Sexton <[email-masked]>
To: 'Kritika Mirchandani' <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Mon, 26 Feb 2018 15:22:29 +0000

Hi Kritika,

The buyer accepted the subs we cannot refund them now.

Please advise them they have been given the voucher and replacement tickets are already in transit.

Kind regards,
Brian

From: Kritika Mirchandani [mailto:[email-masked]]
Sent: Monday 26 February 2018 07:52
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Subject: Flagging Query: Buyer denied the alternative ticket, TID 15846677

Hi Brian,

TID: 15846677,

The original seller didn't fulfil, buyer was offered the alternative ticket in different section with voucher TRY 140.00 however buyer is claiming that she doesn't want the alternative ticket and voucher, she's chasing the full refund. The substitute ticket is already in transit.

Can we do something here or we just inform her that the voucher and sub ticket has been provided?

Regards,
Kritika