Subject: Re: Buyer denied alternative offers
From: Rosette Modiri <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Mon, 26 Feb 2018 16:47:53 +0530 (IST)

Hi Kritika, 

The original seller has shipped the tickets today (26/02/2018) without confirming the order. 

Can you look into this and advise accordingly ? 

Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Monday, 26 February, 2018 13:21:44 
Subject: Re: Buyer denied alternative offers 

OKay! 

From: "Kritika Mirchandani" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 26 February, 2018 13:18:02 
Subject: Re: Buyer denied alternative offers 

Hi, 

You can escalate to payments for full refund explaining the case. 

Regards 
Kritika 

From: "Rosette Modiri" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Sunday, 25 February, 2018 16:39:56 
Subject: Buyer denied alternative offers 

Hi Kritika, 

The buyer of this order TID 15848008, refused the alternative offers and chasing full refund. Seller didn't fulfil and the order is already in pending substitution. 

Can you forward this to brian to check with the sub team ? 

Regards, 
Rosette