Subject: Re: Job | Tech Support Remote Screening
From: J S R K Surya Teja <[email-masked]>
To: [email-masked]
Date: Mon, 4 Jan 2021 19:19:12 +0530

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Job Title
Job | Tech Support Remote Screening

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J S R K Surya Teja
A competent professional with 2 years of experience in L1 Support Management Participated in all stages of the product development process, including designing, building, and testing and created useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews Capability to derive & understand the overall technical design of data migration process from legacy systems to target system Took end-to-end ownership of the system, adhering to ITIL standards and best practices thereby ensuring high customer satisfaction levels by following the process and innovative in providing the cost-efficient solutions Provided production support to applications and maintained the SLA

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Current Designation L1 Support -Application Support
Current Company HCL Infosystems
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
2 Yrs

CTC

Location

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Preferred Location: Bengaluru / Bangalore, Chennai, Delhi / NCR
Education
B.Tech/B.E.
SRM university (SRMU)
Key Skills
L1 Support, Tech Support Engineer, Application Maintenance, Software Configuration Management, Root Cause Analysis, Requirement Gathering, Project Execution, Quality Assurance, Unix, PL/SQL, Core JAVA, Python, AutoSYS, Udeploy, ITR, Service Now, SQL

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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