Subject: Re: Job | Tech Support Remote Screening
From: Balwant Kumar Singh <[email-masked]>
To: [email-masked]
Date: Mon, 4 Jan 2021 18:52:25 +0530

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Job Title
Job | Tech Support Remote Screening

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Balwant Kumar Singh
A result driven IT professional with one year of experience in Desktop Support Engineer Presently designated as ENGINEER-DESKSIDE on Aon Hewitt for IS Support-from (December- 2015 to till date). ? Installation & configuration of Operating System Windows XP Professional & Win7. ? Providing Desktop support and Network support via Remote Assistance. ? Installation, Configuration and troubleshooting support for Lotus Notes 6.5, MS outlook 2007/2010, MS Office, IE and Virus etc. ? Installing, updating and managing antivirus. ? Updating Service Pack on Desktops/ Laptops, configuring and Troubleshooting Hardware, Software and Network issue at user desk. ? Handling Service-now IT Service Management ticketing tools and Request center to ensure tickets are closed within the SLA.

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Current Designation Desktop Support Engineer
Current Company Accenture Solutions Pvt.Ltd.
Notice Period 1 Months
Previous Designation Desktop Support Engineer L2
Previous Company Mphasis

Contact Details
Mobile:

Exp
4 Yrs

CTC

Location

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Preferred Location: Delhi, Gurgaon, Varanasi
Education
B.A
Mahatma Gandhi University (MGU)
Key Skills
Updating Service Pack on Desktops/ Laptops, configuring and Troubleshooting Hardware, Software and Network issue at user desk., configuring and Troubleshooting Hardware, Software and Network issue at user desk.

Shortlist

Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

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