Subject: Re: Job | Tech Support Remote Screening
From: Shikha Chauhan <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 19:41:15 +0530

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Job Title
Job | Tech Support Remote Screening

3706 Applicants

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Shikha Chauhan
To develop and guide the team members in enhancing their technical capabilities and increasing productivity ? To monitor and track tickets/change requests and manage SLAs ? To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations ? To work towards continuous improvement and perform root cause analysis on an ongoing basis. ? Incident, change, problem management as per ITIL standards.

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Current Designation Specialist
Current Company HCL Technologies
Notice Period Currenlty serving notice period
Previous Designation Team Lead
Previous Company HCL Comnet

Contact Details
Mobile:

Exp
5 Yrs 3 M

CTC

Location

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Preferred Location: Noida, Gurgaon
Education
B.Tech
Noida Institute of Engineering & Technology, Greater Noida
B.Tech/B.E.
noida institute of engineering & technology, greater noida
Key Skills
Team Leading Skills, Communication Skills, Presentation Skills, Leadership, Management

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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