Subject: Re: Job | Tech Support Remote Screening
From: Shashi Kumar <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 18:59:11 +0530

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Job Title
Job | Tech Support Remote Screening

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Shashi Kumar
A result-oriented professional with 3 years of experience. Proactive self-starter with track record of initiative, personal responsibility, ownership of work and reputation for removing obstacles and making things happen. Great experience of Incident Management, MIM, SLA Management & Client/Vendor. Dashboard & Report Publish, KPI Performance & Process Improvement through Regular Feedback from concerned team. Professional with extensive experience in Alarm Monitoring for PAN India, Network Management System. Expert in Preparing Customized Report. Review the SLA performance & recommend any service improvement plans, if required.

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Current Designation Incident Coordinator
Current Company IBM India Pvt Ltd
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
3 Yrs

CTC

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Preferred Location: Pune, Bengaluru / Bangalore, Delhi / NCR
Education
B.Tech/B.E.
VNS INSTITUE OF TECHNOLOGY, BHOPAL
Key Skills
electrical engineering, Excel, Word, Powerpoint, Pivot, Data Analysis, Operations

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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