Subject: Re: Job | Tech Support Remote Screening
From: RAVINDRA NARAYAN <[email-masked]>
To: [email-masked]
Date: Sat, 26 Dec 2020 14:44:46 +0530

Not able to view Details? Learn More

Job Title
Job | Tech Support Remote Screening

3549 Applicants

View All

RAVINDRA NARAYAN
2.5+ years of experience in end-to-end Incident, Problem and Change management Excellent command of ITIL processes mainly on incident and problem life cycle Hands-on with various ITIL compliant tools like JIRA and Service Now, HPSM9 Worked on various KPIs and Management Reports on regular basis Good exposure to RCA and Incident reports Technical hands-on for database and UNIX Level 1 support Handle and drive triaging call and coordinate end to end incident delivery

Shortlist

Reject

Current Designation Major Incident Manager
Current Company AITE Technologies
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
2 Yrs 6 M

CTC

Location

Not Able to View Details? Learn More
Preferred Location: Anywhere in North India, Anywhere in South India, Canada
Education
B.Tech/B.E.
Uttar Pradesh Technical University (UPTU)
Key Skills
ITIL Certified, Incident Management, IT Infrastructure Services, IT Service Desk, Problem Management, ITIL Process, Service Management, JIRA, HP Service Manager, Bmc Remedy, Servicenow, CMDB, Change Management

Shortlist

Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

Report a problem