Subject: Re: Job | Tech Support Remote Screening
From: BHOLA PRASAD GARG <[email-masked]>
To: [email-masked]
Date: Thu, 24 Dec 2020 06:44:23 +0530

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Job Title
Job | Tech Support Remote Screening

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BHOLA PRASAD GARG
Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests

Shortlist

Reject

Current Designation Technical Support Engineer
Current Company TechnipFMC
Notice Period 1 Months
Previous Designation IT Recruiter
Previous Company Aforeserve.com

Contact Details
Mobile:

Exp
4 Yrs 6 M

CTC

Location

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Preferred Location: Delhi / NCR, Noida, Gurgaon
Education
Diploma in Computer Hardware
Data expert technical institute Allahabad
B.A
Kanpur University
Key Skills
IT Support, System Support, Technical Support, Desktop Support, Hardware Engineering, Laptop Support, Computer Maintenance, Installation

Shortlist

Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

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