Subject: Re: Job | Tech Support Remote Screening
From: Gyan Sagar <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 18:50:24 +0530

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Job Title
Job | Tech Support Remote Screening

3688 Applicants

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Gyan Sagar
Understanding and analyze the raised tickets of users & Provide solutions. Allocate the raised tickets to the appropriate engineer of team. Responsible for all Sr. users’ laptops hardware & Applications to run in the premises network. Configure & troubleshooting Microsoft Outlook 2003/2007 /2010 on client. Troubleshooting of Application (Tata Teleservices Ltd.). Performing users Data Transfer and Backup tasks. Update & check Asset inventory to Asset management team. Support desktop related and application issues (Win-8, Win-7, Win XP, MS Office Word, Excel) Installed and configuration of Network printers. Basics Knowledge of Transmission media & Topologies, Hub, Modem, Switch, Router. IP Address & Sub netting. Installation & manage of Antivirus like Symantec, Trend Micro, Quick heal and E-scan. Data Card Installation & Stick Configuration Call logging & follow-up with Dell, HP, Lenovo, Toshiba and other company for laptop hardware issues. Coordinate with

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Current Designation Senior System Engineer
Current Company Solid Tech India Computer Services Pvt. Ltd.
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
6 Yrs

CTC

Location

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Preferred Location: Delhi / NCR
Education
M.A
Indira Gandhi National Open University (IGNOU)
B.A
IGNOU
Key Skills
Having exposure to work in supporting VIP Clients Meeting rooms Conference Rooms etc, • Knowledge on Office 365 & One Drive & Share Point, Maintained Asset Allocation/Deallocation and PV in Wired, MAC Binding in DHCP Server, Working on Active directory

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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