Subject: Re: Job | Tech Support Remote Screening
From: Navdeep Bhardwaj <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 20:24:53 +0530

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Job Title
Job | Tech Support Remote Screening

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Navdeep Bhardwaj
Responsible for diagnosing & resolving Domain, Hosting, Emails SSL, O365 support & end user problems. Handling incoming incidents via the Trouble tickets / E-mail /Phone promptly and effectively. Working on a Microsoft Dynamics CRM for Trouble tickets. Diagnosing and resolving a wide range of technical issues over the phone. Take ownership of a call and seeing it through to closure. Open trouble tickets for the client and solve the problem in stipulated time. Escalating trouble tickets and issues where necessary to concern department & managers. Taking ownership of problems and tracking them to a successful conclusion. Provide troubleshooting and configuration support for client. Inter departmental coordination. Team working, Project management ability / Ability to multitask.

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Current Designation Executive
Current Company Net4 Network Services
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
1 Yr

CTC

Location

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Preferred Location: Noida
Education
B.Tech/B.E.
ABES Institute Of Technology, Ghaziabad
Key Skills
MATLAB, Powerpoint, MS Office Word, Excel, Electrical Engineering

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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