Subject: Re: Job | Tech Support Remote Screening
From: Lalit Kumar <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 08:47:07 +0530

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Job Title
Job | Tech Support Remote Screening

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Lalit Kumar
4yrs + Services Desk Team Lead (IT Service Delivery) ACADEMIC PROFILE: COURSE YEAR Institution Polytechnic 2008-11 SPP Collage, Mohali 10+2 2012 JCB Modern Sr. Sec. School, Plawal WORK PROFILE: IBM India Pvt. Ltd. : Feb’14 – till date {Cache Digitech Pvt. Ltd. & Net connect Pvt. Ltd.} Future soft Solutions Pvt. Ltd. : June’13 – Feb’14 Select Technical Services Pvt. Ltd. : Jul’12 – June’13 Current Designation: Service Desk – IBM India Pvt Ltd (Net connect Pvt Ltd) Process: IT Service Delivery

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Current Designation Services Desk Team Lead
Current Company IBM India Pvt. Ltd.
Notice Period 1 Months
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
6 Yrs

CTC

Location

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Preferred Location: Delhi
Education
Diploma
Panjab University
Key Skills
Mangement:-Followup, escalation matrix, Team Leading, Incident Mangement, Change Mangement, Problem management.Remote Support/, Project Coordination, Incident Management, IT

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