Subject: Re: Job | Tech Support Remote Screening
From: Vaibhav Sharma <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 04:33:02 +0530

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Job Title
Job | Tech Support Remote Screening

3664 Applicants

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Vaibhav Sharma
I have an overall experience of more than 7.4 years in Service desk, Incident Management, technical support and customer support. Working as Global IT service desk Shift Leader with SHL. Worked as Team Leader with Telus International. Worked as Technical Support Consultant for Adobe. Worked as Senior Analyst for HCL Technologies. Worked as Consultant with Ericsson Noida. Possess a B. Tech degree in ECE (Electronics and Communication Engineering).

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Current Designation Shift Leader
Current Company SHL
Notice Period 1 Months
Previous Designation Team Leader
Previous Company TELUS International

Contact Details
Mobile:

Exp
7 Yrs

CTC

Location

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Preferred Location: Bengaluru / Bangalore, Delhi / NCR, Hyderabad
Education
B.Tech/B.E.
Roorkee Engineering Management and Technology Institute
Key Skills
service delivery management, operations management, process management, people management, customer service, it infrastructure management, it operations management, it service delivery, customer experience, csat, sla, project management, Service Delivery

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