Subject: Re: Job | Tech Support Remote Screening
From: Ankit Sharma <[email-masked]>
To: [email-masked]
Date: Thu, 10 Dec 2020 20:18:16 +0530

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Job Title
Job | Tech Support Remote Screening

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Ankit Sharma
I am initially assigned as a Solution engineer in Saburi global, Gurgoan from June 2017 but after 1year they Promoted me as a senior Quality agent from April to till now. 1.Software installation 2.Windows troubleshooting 3.Remote support 4.Printer troubleshooting 5.No boot and No internet troubleshooting (Internet- LAN/ Wi-Fi Connectivity troubleshooting). 6.Good knowledge of customer services/customer handling. 7.Ticketing services. (CRM) 8.Refund and charge back auditing. 9.Handling VPN connectivity issues.

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Current Designation Quality Analyst
Current Company Saburi TLC
Notice Period Not Mentioned
Previous Designation Quality Analyst
Previous Company Saburi Global Services

Contact Details
Mobile:

Exp
2 Yrs 2 M

CTC

Location

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Preferred Location: Delhi / NCR
Education
B.Tech/B.E.
Sant Baba Bhag Singh College of Engineering  and Technology
Key Skills
Ticketing, Windows Troubleshooting, Software Installation, Printer Troubleshooting, Auditing

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