Subject: Re: Job | Tech Support Remote Screening
From: Monarsingh Hijam <[email-masked]>
To: [email-masked]
Date: Thu, 10 Dec 2020 11:52:25 +0530

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Job Title
Job | Tech Support Remote Screening

3334 Applicants

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Monarsingh Hijam
I come with 4+ years of experience. Completed AHT benchmarking for one of the clients where the company benefitted from 50 secs in call AHT. Thorough with time and motion, RCA and TNA and TNI. Quality setup of pilot processes and establishment of quality SOPs. Former Quality Team Lead at IGT Solutions Pvt. Ltd. handling International and Domestic Airline Contact Centres and Major OTAs. Participation and contribution in COPC, Risk Management and ISO standardizations.

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Current Designation Not Mentioned
Current Company Not Mentioned
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
4 Yrs

CTC

Location

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Preferred Location: Delhi / NCR
Education
B.Com
Graduation Institute Not Mentioned
Key Skills
Quality Control, Team Leading, Quality Audit, Team Management, Team Coordination, Quality Procedures, Process Management, Team Handling, Quality Analysis, Training, Assurance

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