Subject: Re: Job | Tech Support Remote Screening
From: Shweta Panda <[email-masked]>
To: [email-masked]
Date: Tue, 8 Dec 2020 14:52:16 +0530

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Job Title
Job | Tech Support Remote Screening

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Shweta Panda
4.7 years of experience in CUSTOMER SUPPORT (Customer Support And Backend) and support function, Driving Priority Incident to resolution through support engagement within SLA. Documenting key actions and events during an Incident bridge call. Notification to senior leadership of current status and impact through Emails and Calls. Post incident documentation to assist Problem Management in root cause analysis.

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Current Designation Not Mentioned
Current Company Not Mentioned
Notice Period 15 Days or less
Previous Designation Customer Service Officer And operation executive
Previous Company Flextronics

Contact Details
Mobile:

Exp
4 Yrs 7 M

CTC

Location

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Preferred Location: Bengaluru / Bangalore, Delhi / NCR, Pune
Education
Diploma
Chhatrapati Shivaji Institute of Technology, Durg
Key Skills
networking, problem solving, quality analysis, CRM, Team Management, Client Relationship Management, Service Delivery, SLA Management

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