Subject: Re: Job | Tech Support Remote Screening
From: KAMAL NAYANI <[email-masked]>
To: [email-masked]
Date: Sun, 29 Nov 2020 11:25:44 +0530

Not able to view Details? Learn More

Job Title
Job | Tech Support Remote Screening

1523 Applicants

View All

KAMAL NAYANI
I am carrying an experience of 3 years in the field of Desktop Administrator with troubleshoot further issue in window and linux OS and use different ticketing tool as Project Coordinator and Team Leader . Possess solid skills in solving computer hardware or networking related problems. Working knowledge on LAN, WAN, Microsoft Windows XP and Win 7. Installation of operating system of linux (ubantu ,centos, redhat) and Microsoft windows(Window 7/8/8.1) Work flexibility on different tickting tool like, Kasaya,ERP,USD,Zendex. Coordinate to field engineers and team also, Linux administrator, Closed 95% of trouble tickets on the first call without escalation. Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more. Achieved a user satisfaction rating of 4.9/5.0 (14% higher than average); consistently logged and monitored ticket status to ensure fast, quality resolution of every issue.

Shortlist

Reject

Current Designation Assistant Manager Technical support
Current Company Zion Computers
Notice Period Currenlty serving notice period
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
4 Yrs 8 M

CTC

Location

Not Able to View Details? Learn More
Preferred Location: Delhi / NCR, Delhi, Gurgaon
Education
B.Tech/B.E.
Netaji Subhash Institute of Technology
Key Skills
project coordinator, technical support, remote desktop, Active Directory, linux system administration, team leading, active directory administration, desktop administration, itil, system support, Web Designing, IT Management, IT Operations Management

Shortlist

Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

Report a problem