Subject: Re: Job | Tech Support Remote Screening
From: Kuchibhotla Arjun Srivatsa <[email-masked]>
To: [email-masked]
Date: Fri, 27 Nov 2020 09:20:44 +0530

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Job Title
Job | Tech Support Remote Screening

1395 Applicants

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Kuchibhotla Arjun Srivatsa
An accomplished, hardworking, detail oriented Deputy Manager over 6 years of experience in IT services delivery, Transition and transformation of services. Skilled in Business continuity planning (BCP), Operations Management, IT Operations Management, Infra SD Management, Service delivery, Incident Management, Team handling, SLA Management. Managed a successful Transition of teams from other countries to India by taking care of IT aspects, Knowledge management aspects, team sizing aspects and contributed in hiring as well. Experience in managing various Service Management processes by assigning workload, serving as an escalation point and working with other functions/processes/verticals to ensure on time delivery & defect free services of quality work. Supervise and coordinate the team to perform tasks and increase personnel productivity. Build an effective team, ensure communication, objective set up and take care of performance appraisals.

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Current Designation Deputy Manager
Current Company HCL Technologies Ltd
Notice Period 2 Months
Previous Designation Senior Associate
Previous Company Genpact Headstrong Capital Markets

Contact Details
Mobile:

Exp
6 Yrs

CTC

Location

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Preferred Location: Bengaluru / Bangalore, Nagpur, Noida
Education
B.Tech/B.E.
Geeta Institute of Management Technology, Kurukshetra, Kurukshetra University
Key Skills
process management, business continuity planning, sla management, service delivery, incident management, team management, transition management, operations management, escalation management, Google Analytics, Service Desk Manager

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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