Subject: Re: Job | Tech Support Remote Screening
From: Shantanu Srivastava <[email-masked]>
To: [email-masked]
Date: Thu, 26 Nov 2020 17:33:59 +0530

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Job Title
Job | Tech Support Remote Screening

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Shantanu Srivastava
M.Sc. (IT) & Advance Diploma in Hardware and Networking with over 4 years of experience Previously associated with Micro-sense Pvt. Ltd., New Delhi as Help Desk Executive (Deputation) Skilled in analysing information system needs, evaluating end-user requirements, custom designing the solutions and troubleshooting various complex RF connectivity, internet services, etc. Proficient in providing high-end technical support on various servers and ensuring high customer satisfaction levels through prompt redressal of their problems Expertise in preparing & maintaining servers, documentation & procedures, addressing performance bottlenecks and ensuring maximum network uptime Successfully worked on project like MPSWAN, Madhya Pradesh (Tulip Telecom Limited) where served as single point of contact for all technical issues as well as monitored several functions like Link commission through the Lease Line, RF and LAN Connectivity and Collect the Invoice at District Head-quarter.

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Current Designation Network Engineer
Current Company Future Focus Infotech
Notice Period 15 Days or less
Previous Designation Computer Hardware and Computer Network Trainer-IT
Previous Company Institute of hardware technology- Pithoragarh

Contact Details
Mobile:

Exp
4 Yrs

CTC

Location

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Preferred Location: Delhi / NCR
Education
MS/M.Sc(Science)
Karnataka State Open University
B.Sc
University of Allahabad
Key Skills
Troubleshooting, Networking Operations, Installation & Configuration, Documentation, Training, Key Account Management

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