Subject: Re: Job | Tech Support Remote Screening
From: Sourav Das Mohapatra <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 19:38:16 +0530

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Job Title

Job | Tech Support Remote Screening

1161 Applicants

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Sourav Das Mohapatra

Excellent problem solving skills and 1st level technical assistance to Customer via
telephonic / Chat / email. Good communication skills. Static IP addressing and DNS configuration on Video Conferencing Equipment. Working on IP, H.323 and SIP protocols. Great knowledge on Service Now ticketing tool & incident management with understanding and troubleshooting on an assigned ticket and resolve the problems within SLA. IT Asset Management. Cisco IP Phones, Cisco/Polycom VC Codec, Monitors etc. Excellent in team work and team leading. Strong knowledge on Microsoft Applications like Excel and word. I'm very punctual and reliable as per my requirements. I always do my best to accomplish the task.

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Current Designation System Engineer

Current Company Futuresoft Solutions

Notice Period Currenlty serving notice period

Previous Designation Desktop Support Engineer L1

Previous Company Wipro Infotech

Contact Details

Mobile:

Exp

4 Yrs 4 M

CTC

Location

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Preferred Location: Kolkata, Bengaluru / Bangalore, Chennai

Education

B.Tech/B.E.

Biju Patnaik University of Technology (BPUT)

Key Skills

it service desk, desktop support, it helpdesk, team leader, excel report preparation, audio & video conferencing, os installation, technical helpdesk, itil, incident management, remote infrastructure, ccna, troubleshooting, it asset management

Shortlist

Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

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