Subject: Re: Job | Tech Support Remote Screening
From: Thakkar Nirav <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 18:57:12 +0530

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Job Title
Job | Tech Support Remote Screening

1145 Applicants

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Thakkar Nirav
? Conduct effective email and telephonic communications with clients for implementation status, issues and gaps ? Configure solution to be implemented as per the client business process. ? Understanding client requirement Deal with International client. As per client requirement make business plan, and other diagrams. ? Technical support need to be provided over Phone, Email, Ticketing Solution, and Chat for below Sophos products. ? Troubleshoot product related issues and escalate to Customer Engineering team for resolution. ? Product configuration or guiding customer as how to configure specific feature. ? Lease between client and technical team for technical discussion. ? Troubleshoot product related issues and escalate to development team for resolution. ? Work closely with development and testing teams complex structure changes. ? Conduct effective email and telephonic communications with clients for implementation status, issues and gaps ? Product configuration or guiding custo

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Current Designation Software Implementation Engineer
Current Company Value Chain Solutions
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
3 Yrs

CTC

Location

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Preferred Location: Australia, INDIA, United Kingdom (UK)
Education
MCA
Gujarat University
BCA
Gujarat University
Key Skills
Query Resolution, Team Handling, MS Office, Accounting, Client Engagement, Business Process Transformation, software handling, Data Management Assistant, Process Flow Diagram, Technical Analysis, Business Analysis, Technical Documentation

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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