Subject: Re: Job | Tech Support Remote Screening
From: Sunil CV <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 16:44:07 +0530

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Job Title
Job | Tech Support Remote Screening

1100 Applicants

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Sunil CV
Roles & Responsibilities: • Monitoring mailbox & replying to user team’s query and assigned activity. • Installing images through WDS Server & configuring profiles on laptops/desktops and activating Security checkpoints (safe boot, Anti-virus Symantec, MacAfee) as per Standard configuration. • Configuring & troubleshooting MS Outlook/internet/intranet related problems. • Configuring Wi-Fi through Odyssey client on Laptops & devices. • Installing VPN Cisco any connect and troubleshooting VPN related queries remotely. • Installing, Managing and Maintaining Desktop, Laptop, Printers and all peripherals. • Maintaining security compliance for Windows critical patches and anti-virus definitions. • Installing, managing and troubleshooting Windows 7 operating system. • Inventory Management. • Installing and troubleshooting of Local/network printer and data cards. • Using Cisco WebEx tool to take remote desktop of users and do the needful troubleshooting. • Manage access management of Users an

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Current Designation Remote Support Engineer
Current Company Quatrro FPO Solutions
Notice Period 1 Months
Previous Designation Desktop Support Engineer
Previous Company PC Solutions

Contact Details
Mobile:

Exp
4 Yrs

CTC

Location

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Preferred Location: Delhi / NCR
Education
MBA
Sikkim Manipal University (SMU)
B.A
Delhi University - Other
Key Skills
Technical Skills ? Operating Systems : Microsoft Windows 2000 Professional, Widows 7, Widows 8, Widows 10 & Microsoft Windows Server 2003, 2008, 2012R2 ? Monitoring Application:, Remote Support, MS Outlook, Remote Infrastructure, Windows, Desktop Engineering

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