Subject: Re: Job | Tech Support Remote Screening
From: RAJIB PAUL <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 13:42:40 +0530

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Job Title
Job | Tech Support Remote Screening

969 Applicants

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RAJIB PAUL
Tata Consultancy Services, Kolkata Job Responsibility: • Managed a team and responsible for building, deployment, recovery and new technology installs for the entire IT Asset for 10000+ employees and supports for any kind of technical issues. • Monitor and respond quickly and effectively to requests received through the “IT Service desk” • Resolved issues by researching documentation, troubleshooting hardware, software, guiding client through corrective steps, tracked the status of problems and solutions • Maintained Service desk database by entering caller statistics, inquiries, and responses • Rollout all-new lunch Store • Diagnose and troubleshoot technical issues, including account setup and network configuration(CISCO Router, Switch & AP) • Installed, configured, and maintained the functionality of company desktop and laptop systems, together with the peripheral appendages and software. • Help our FE’s to install & troubleshoot Zebra printer, HHT, POS, Printer, KIOSK, Weighting

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Current Designation IT Support Engineer
Current Company Tata Consultancy Services (TCS)
Notice Period 15 Days or less
Previous Designation IT Support Engineer
Previous Company TCS

Contact Details
Mobile:

Exp
2 Yrs 2 M

CTC

Location

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Preferred Location: Bengaluru / Bangalore, Delhi / NCR, Kolkata
Education
M.Tech
Post Graduation Institute Not Mentioned
B.Tech/B.E.
IIE, Kalyani
Key Skills
computer hardware, networking, desktop support, service desk, technical support, AWS, Palo Alto firewall

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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