Subject: Re: Job | Tech Support Remote Screening
From: Kishor Fegade <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 13:20:17 +0530

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Job Title
Job | Tech Support Remote Screening

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Kishor Fegade
Application Production support Monitoring & Trouble shooting. SQL Database maintenance activity BMC Remedy & CA Service desk ticketing tool. Developed UNIX shell and SQL scripts for database monitoring. Generated reports from the database using PL/SQL and SQL. Managed and resolved design issues during development. Providing L1 and L2 support for application issues reported by custome Managed and resolved design issues during development.Generate the bill.and send to customers. Perform pre billing activity for all circles to generate sample bill for analyzing before executing live bill. Performs and manage daily operation activity which includes live Bill-Run for Idea PAN India circle. Performing pre and post billing activities along with troubleshooting and incident resolutions. Taking Backup of all Old bill data and records and providing it to Backup team.

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Current Designation Associate Operations
Current Company TREJHARA SOLUTIONS
Notice Period 15 Days or less
Previous Designation Not Mentioned
Previous Company Not Mentioned

Contact Details
Mobile:

Exp
5 Yrs 6 M

CTC

Location

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Preferred Location: Mumbai, Pune, INDIA
Education
MCA
Pune University
B.Sc
North Maharashtra University (NMU)
Key Skills
SQL, Unix, IT Operations, Business Applications, Telecom OSS, Linux Support Engineer, ETL Tool, PLSQL, Oracle, Putty, SQL Developer, Bmc Remedy, WinSCP, Production Engineer, Telecom Billing, Insurance Operations, ITIL Process, Incident Management, Application Support

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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