Subject: Re: Job | Tech Support Remote Screening
From: Sahil Malhotra <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 12:50:18 +0530

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Job Title
Job | Tech Support Remote Screening

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Sahil Malhotra
3years 10months Experience Working with MS Active Directory, DNS Server, DHCP Server, and File Server.Users Management, Groups Management (Security Group/Distribution Group) in Active Directory and Exchange Server, File Server (Quotas, File Screening, Folder Permissions).Maintained all kind of desktop and laptop related calls of VIP and high-end corporate users. Installing software & Hardware Components & troubleshooting all kinds of queries and errors in operating system like windows XP /Vista/ 7/8/8.1/10 and Application.Handling day-to-day technical queries & providing technical support to client.Configuration and troubleshooting of User profile and Microsoft Outlook 2007/2010/2013/2016.Configuration of Corporate E-mails in Windows Mobiles/Blackberry phones/ Android & I Phone.Installation and troubleshooting of Symantec Endpoint Anti-virus 12.0 at client end.Managed and maintained Video Conferencing and projector related calls of corporate and VVIP users.

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Current Designation Senior Analyst
Current Company HCL Infosystems Ltd.
Notice Period 2 Months
Previous Designation End User Support
Previous Company Onward eServices

Contact Details
Mobile:

Exp
4 Yrs 5 M

CTC

Location

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Preferred Location: Noida, Gurgaon
Education
B.Com
school of open learning delhi
Key Skills
vdi, group policy, virtualization, ms outlook, email support, technical support, end user support, windows administration, desktop support, active directory, dhcp, dns, remote support, asset management, servicenow, bmc, Incident Management

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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