Subject: Re: Job | Tech Support Remote Screening
From: lalit singh <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 12:40:29 +0530

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Job Title
Job | Tech Support Remote Screening

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lalit singh
I have to keep all the systems up to date. Resolving the issue related to DNS,DHCP, outlook(2013 and 2010), network. VoIP configuration and installation. Resolving system related issues(Hardware & software). Taking DHCP, DNS backup. Taking follow up for pending issues with concern team till resolution for level 1 and level 2. knowledge of Change request. knowledge of ticketing tool.Creation and deletion of LAN ID and mail ID. Managing inventory part. Managing file server. AV and WSUS server knowledge. WDS server configuration. Imaging of laptop and desktop. Basic knowledge of Citrix.

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Current Designation IT- Service delivery
Current Company Home Credit India Finance Pvt ltd
Notice Period 1 Months
Previous Designation IT Executive
Previous Company Aegis Customer Support Services PVT LTD.

Contact Details
Mobile:

Exp
4 Yrs 8 M

CTC

Location

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Preferred Location: Kanpur, Lucknow, Delhi / NCR
Education
B.Tech/B.E.
krishna institute of technology ,kanpur
Key Skills
ip addressing &configuring, dns, dhcp, configuration of outlook in laptop or desktop, vlan configuration, system format, lan troubleshooting, hardware installation, network support, Restore, Group Policy, WSUS Server, Office 365

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You can call us at 1800 102 5558 and mail us at  [email-masked]

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