Subject: Re: Job | Tech Support Remote Screening
From: "Prakash. R" <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 23:09:42 +0530

Not able to view Details? Learn More

Job Title
Job | Tech Support Remote Screening

387 Applicants

View All

Prakash. R
Looking for a challenging position in an organization wherein; I can implement all my rich experience from the past which can lead to organizational growth and as well as mine. Working for US project called "DELTA AIRLINES" in service desk as an IT support engineer. Provided first line support for IT related issues reported via incoming phone calls and chat support. Documenting all issues resolved and unresolved via ticketing system. Dispatching all unresolved tickets to the correct support team with in the service level agreement. Average of 40+ calls per day. Managed users account through Active Directory and password management tools, printer installations. Switched my career and worked as a Senior Process Executive (Voice) in Cognizant Technology Solutions in a Technical RETAIL domain for the client named "WOOLWORTHS" Started my initial phase of my career working with IV Support Technologies as a Technical voice Support providing technical assistance for Australian customers.

Shortlist

Reject

Current Designation Senior Process Associate
Current Company Tata Consultancy Services
Notice Period 3 Months
Previous Designation Process Executive
Previous Company IV Support Technologies

Contact Details
Mobile:

Exp
5 Yrs

CTC

Location

Not Able to View Details? Learn More
Preferred Location: Bengaluru / Bangalore, Chennai
Education
B.Tech/B.E.
Anna University, Chennai
Key Skills
Outlook Configuration, Remote Support, Desktop Support, Printer Support, Network Printer Installation, Hardware Configuration, Networking, DNS, Active Directory

Shortlist

Reject

You can call us at 1800 102 5558 and mail us at  [email-masked]

Report a problem